Privacy Policy
Last Modified: August 8, 2025
INTRODUCTION
The Company respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide and our practices for collecting, using, maintaining, protecting and disclosing that information when you access and use the Company’s Site, the applications, and any software, content, functionality, and services offered on or through the foregoing.
This policy applies to information we collect:
– On the Site.
– In email, text and other electronic messages between
you and the Site.
– Through mobile and desktop applications you
download or use.
– When you interact with our advertising,
applications, and third-party websites and services.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site. By accessing or using the Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
AGE REQUIREMENT
The Site is not intended for children. No one under age 18 may provide any personal information to or on the Site. We do not knowingly collect personal information from people under age 18. If you are under 18, do not use or provide any information on the Site or on or through any of its features/register on the Site, make a Reservation, make any other purchases through the Site, use any of the interactive or public comment features of the Site or provide any information about yourself to us, including your name, address, telephone number, e-mail address, credit card information, vehicle information, or any user name you may use. If we learn we have collected or received personal information from a child, we will delete that information. If you believe we might have any information from or about a child, please contact us at (410) 234-3631 .
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Site, including information:
– by which you may be personally identified, such as name, postal address,
location, e-mail address, telephone number, credit card information, bank
account information, license plate and other vehicle information, and any
other identifier by which you may be contacted online or offline (“personal
information”);
– about Reservations, Spots, use of Services, activity
in the Garage, your preferences, and other information related to your
parking history;
– that is about you but individually does not identify
you; and/or
– about your internet connection, the equipment you use to
access our Site and usage details.
We collect this information:
– Directly from you when you provide it to us, such as when you make a
Reservation, make payment, register for Services, enter and exit the Garage,
purchase something, create a user account, or otherwise use the Site;
–
Automatically as you navigate through the Site and based on your purchases
and other behavior. Information collected automatically may include usage
details, IP addresses and information collected through cookies, web
beacons, and other tracking technologies;
– From third parties, for
example, our service providers and business partners.
INFORMATION YOU PROVIDE TO US
The information we collect on or through our Site may include:
– Information that you provide by filling in forms on our Site and by making
purchases using your account. This includes information provided at the time
of any registration, becoming a member, joining a program, subscribing to
any service, shopping on our Site, posting material or requesting further
services. We may also ask you for information when you make a Reservation or
take other action on the Site, and when you report a problem with our
Site.
– >Records and copies of your correspondence (including e-mail
addresses), if you contact us.
– Your responses to surveys that we
might ask you to complete for research purposes.
– Details of
transactions you carry out through our Site and at events and of the
fulfillment and facilitation of transactions. You may be required to provide
financial and other information before finalizing a sale through our
Site.
– Your search queries on the Site.
You also may provide information to be published or displayed (hereinafter, “posted”) on the Site, or transmitted to other users of the Sites or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site who have access to your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
– Details of your visits to our Site, including traffic data, location data,
logs and other communication data and the resources that you access and use
on the Site.
– Information about your computer and internet connection,
including your IP address, operating system and browser type.
– We also
may use these technologies to collect information about your online and
offline activities over time and across third-party websites or other online
services (behavioral tracking).
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:
– Estimate our audience size and usage patterns.
– Store information
about your preferences, allowing us to customize our Site according to your
individual interests.
– Speed up your searches.
– Recognize you
when you return to our Site.
– Improve our Services.
The technologies we use for this automatic data collection may include:
– Cookies (or browser cookies). A cookie is a small file
placed on the hard drive of your computer. You may refuse to accept browser
cookies by activating the appropriate setting on your browser. However, if
you select this setting you may be unable to access certain parts of our
Sites. Unless you have adjusted your browser setting so that it will refuse
cookies, our system will issue cookies when you direct your browser to our
Sites.
– Flash Cookies. Certain features of our Site
may use local stored objects (or Flash cookies) to collect and store
information about your preferences and navigation to, from and on our Site.
Flash cookies are not managed by the same browser settings as are used for
browser cookies.
– Web Beacons. Pages of the Site and
our e-mails may contain small electronic files known as web beacons (also
referred to as clear gifs. pixel tags and single-pixel gifs) that permit the
Company, for example, to count users who have visited those pages or opened
an e-mail and for other related website statistics (for example, recording
the popularity of certain website content and verifying system and server
integrity).
Text Messaging” or “SMS Communications
If you provide your mobile number, you may receive text messages from Harbor Park Garage regarding parking updates, event alerts, transactional messages, or promotional offers.
- Message frequency may vary.
- Message & data rates may apply.
- You may opt out at any time by replying STOP to any message.
- For assistance, reply HELP or contact us at (410) 234-3631 or [email protected].
We will never share your mobile number or consent information with third parties for their marketing purposes without your explicit consent. Consent to receive text messages is not a condition of purchase.
Third-Party Materials.
Some software, content, data or other materials on the Sites are owned and/or served by third-parties, including advertisers, networks and servers, content providers and application providers (“Third Party Materials”). For example, we may use Parking Panda®, SpotHero®, ParkWhiz®, Arrive®, and Way.com® for reservations, and content and access to social media sites such as Facebook®, Twitter®, Pinterest®, Instagram® and Linkedin® may be available on the Site by clicking on their respective logos. These third parties may collect information from you when you use our Site. The information they collect may be associated with your personal information, financial information or they may collect information, including personal information, about your online and Garage activities over time and across different websites, physical locations and online services. Such Third Party Materials are governed by privacy policies that are in addition to and/or different from our privacy policy (“Third-Party Privacy Policies”) governing their use of your personal information.
Our Privacy Policy applies to the Site’s services only. We do not control third parties’ actions, tracking technologies or how they may use your personal information. If you have any questions about anything in the Third-Party Privacy Policies, you should contact the responsible provider directly. By using the Third Party Materials, you are bound by and shall comply with all Third-Party Privacy Policies. Any breach by you of any Third-Party Privacy Policies is also a breach of this Privacy Policy. All third party trademarks are owned by their respective owners and the Company makes no claim to any intellectual property rights to Third Party Materials.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
– To present our Site and its contents to you and to provide you with the
Services.
– To provide you with information, products or services that
you request from us and for advertising purposes.
– To fulfill any
other purpose for which you provide it.
– To provide you with notices
about your account.
– To carry out our obligations and enforce our
rights arising from any contracts entered into between you and us, including
for billing and collection.
– To send you SMS/text communications for operational purposes (e.g., parking confirmations, changes, or reminders) or marketing purposes, when consent has been provided.
– To notify you about changes to our Site or any programs, products or
services we offer or provide though it.
– To allow you to participate
in interactive features on our Site.
– In any other way we may describe
when you provide the information.
– For any other purpose with your
consent.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
– To our subsidiaries and affiliates, advertisers, vendors, partners, and
owners of the Third Party Materials.
– To contractors, service
providers, partners and other third parties we use to support our business
and who are bound by contractual obligations to keep personal information
confidential and use it only for the purposes for which we disclose it to
them.
– To a buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution or other sale or
transfer of some or all of the Company’s assets, whether as a going concern
or as part of bankruptcy, liquidation or similar proceeding, in which
personal information held by the Company about our Site’s users is among the
assets transferred.
– To third parties to market their products or
services to you if you have not opted out of these disclosures.
– To
fulfill the purpose for which you provide it.
– For any other purpose
disclosed by us when you provide the information.
– With your consent.
We may also disclose your personal information:
– To comply with any court order, law or legal process, including to respond
to any government or regulatory request.
– To enforce or apply our
Terms of Use, privacy policy, and other agreements, including for billing
and collection purposes.
– If we believe disclosure is necessary or
appropriate to protect the rights, property, or safety of the Company, our
customers or others. This includes exchanging information with other
companies and organizations for the purposes of fraud protection and credit
risk reduction.
Accessing and Correcting Your Information
You can review your registration information on the Site. You may also send us an e-mail at info[at]harborparkgarage.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents making such a request may e-mail to us at info[at]harborparkgarage.com.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account or through a notice on the Site’s homepages. The month and year the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Site and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at (410) 234-3631.