Last Modified: September 4, 2020


The Company respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide and our practices for collecting, using, maintaining, protecting and disclosing that information when you access and use the Company’s Site, the applications, and any software, content, functionality, and services offered on or through the foregoing.

This policy applies to information we collect:

– On the Site.
– In email, text and other electronic messages between you and the Site.
– Through mobile and desktop applications you download or use.
– When you interact with our advertising, applications, and third-party websites and services.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Site. By accessing or using the Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Age Requirement

The Site is not intended for children. No one under age 18 may provide any personal information to or on the Site. We do not knowingly collect personal information from people under age 18. If you are under 18, do not use or provide any information on the Site or on or through any of its features/register on the Site, make a Reservation, make any other purchases through the Site, use any of the interactive or public comment features of the Site or provide any information about yourself to us, including your name, address, telephone number, e-mail address, credit card information, vehicle information, or any user name you may use. If we learn we have collected or received personal information from a child, we will delete that information. If you believe we might have any information from or about a child, please contact us at (410) 234-3631 .

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

– by which you may be personally identified, such as name, postal address, location, e-mail address, telephone number, credit card information, bank account information, license plate and other vehicle information, and any other identifier by which you may be contacted online or offline (“personal information”);
– about Reservations, Spots, use of Services, activity in the Garage, your preferences, and other information related to your parking history;
– that is about you but individually does not identify you; and/or
– about your internet connection, the equipment you use to access our Site and usage details.

We collect this information:

– Directly from you when you provide it to us, such as when you make a Reservation, make payment, register for Services, enter and exit the Garage, purchase something, create a user account, or otherwise use the Site;
– Automatically as you navigate through the Site and based on your purchases and other behavior. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies;
– From third parties, for example, our service providers and business partners.

Information You Provide to Us

The information we collect on or through our Site may include:

– Information that you provide by filling in forms on our Site and by making purchases using your account. This includes information provided at the time of any registration, becoming a member, joining a program, subscribing to any service, shopping on our Site, posting material or requesting further services. We may also ask you for information when you make a Reservation or take other action on the Site, and when you report a problem with our Site.
– >Records and copies of your correspondence (including e-mail addresses), if you contact us.
– Your responses to surveys that we might ask you to complete for research purposes.
– Details of transactions you carry out through our Site and at events and of the fulfillment and facilitation of transactions. You may be required to provide financial and other information before finalizing a sale through our Site.
– Your search queries on the Site.

You also may provide information to be published or displayed (hereinafter, “posted”) on the Site, or transmitted to other users of the Sites or third parties (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site who have access to your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

– Details of your visits to our Site, including traffic data, location data, logs and other communication data and the resources that you access and use on the Site.
– Information about your computer and internet connection, including your IP address, operating system and browser type.
– We also may use these technologies to collect information about your online and offline activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

– Estimate our audience size and usage patterns.
– Store information about your preferences, allowing us to customize our Site according to your individual interests.
– Speed up your searches.
– Recognize you when you return to our Site.
– Improve our Services.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Sites.
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Materials.

Some software, content, data or other materials on the Sites are owned and/or served by third-parties, including advertisers, networks and servers, content providers and application providers (“Third Party Materials”). For example, we may use Parking Panda®, SpotHero®, ParkWhiz®, Arrive®, and® for reservations, and content and access to social media sites such as Facebook®, Twitter®, Pinterest®, Instagram® and Linkedin® may be available on the Site by clicking on their respective logos. These third parties may collect information from you when you use our Site. The information they collect may be associated with your personal information, financial information or they may collect information, including personal information, about your online and Garage activities over time and across different websites, physical locations and online services. Such Third Party Materials are governed by privacy policies that are in addition to and/or different from our privacy policy (“Third-Party Privacy Policies”) governing their use of your personal information.

Our Privacy Policy applies to the Site’s services only. We do not control third parties’ actions, tracking technologies or how they may use your personal information. If you have any questions about anything in the Third-Party Privacy Policies, you should contact the responsible provider directly. By using the Third Party Materials, you are bound by and shall comply with all Third-Party Privacy Policies. Any breach by you of any Third-Party Privacy Policies is also a breach of this Privacy Policy. All third party trademarks are owned by their respective owners and the Company makes no claim to any intellectual property rights to Third Party Materials.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

– To present our Site and its contents to you and to provide you with the Services.
– To provide you with information, products or services that you request from us and for advertising purposes.
– To fulfill any other purpose for which you provide it.
– To provide you with notices about your account.
– To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

– To notify you about changes to our Site or any programs, products or services we offer or provide though it.
– To allow you to participate in interactive features on our Site.
– In any other way we may describe when you provide the information.
– For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

– To our subsidiaries and affiliates, advertisers, vendors, partners, and owners of the Third Party Materials.
– To contractors, service providers, partners and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
– To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Site’s users is among the assets transferred.
– To third parties to market their products or services to you if you have not opted out of these disclosures.
– To fulfill the purpose for which you provide it.
– For any other purpose disclosed by us when you provide the information.
– With your consent.

We may also disclose your personal information:

– To comply with any court order, law or legal process, including to respond to any government or regulatory request.
– To enforce or apply our Terms of Use, privacy policy, and other agreements, including for billing and collection purposes.
– If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Accessing and Correcting Your Information

You can review your registration information on the Site. You may also send us an e-mail at info[at] to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. California residents making such a request may e-mail to us at info[at]

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the primary e-mail address specified in your account or through a notice on the Site’s homepages. The month and year the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at (410) 234-3631.